ServiceNow developer training objective is to provide you with the knowledge to build and deploy applications on the ITSM ServiceNow platform. Also, ensure the successful customization of applications on the ServiceNow platform according to business needs. Our expert trainers will help you learn end to end concepts of ServiceNow Developer platform. Real-time projects will give you the complete knowledge to handle real-world tasks when you get into your job. Get the best ServiceNow Developer training by joining Nian Training.
Servicenow Developer Training Course Highlights
Nian Online Training ServiceNow platform is spreading across the world at a faster pace.
38% stated that developing applications on the ServiceNow platform assisted them in their job.
24% stated that the ServiceNow platform assisted their company.
Servicenow Developer Training Curriculum
Module 1 Introduction to ServiceNow
- What is ServiceNow?
- Why and who can use ServiceNow?
- Concept of cloud computing in ServiceNowIntroduction to ITIL foundation
- Navigation, Users, Groups & Roles.
- Helpful portals, Service-Now Releases & Platform.
Module 2 Customize Homepage
- Creating Gauges
- Define CSS properties, UI Properties
- Change visibility of Homepage and banner.
- Adding Gauges on Homepages (Admin, ITIL & Self).
- Adding Report on Homepages.
- List Layout Changes of Homepages.
Module 3 Tables, Forms and Dictionary
- Creating Application, module
- Creating table
- Personalizing form and table layout
- Creating Section, View.
- Dictionary entries
- Dictionary overrides
- Reference qualifiers
- Related lists
Module 4 Update set’s Creation
- Creating an update set
- Merge update set
- Retrieve
- Update set in another instance.
- Preview & Committing of update set.
- Importing & Exporting XML of Update set.
Module 5 Scripting
- Client Script
- Business Rule
- AJAX Script
- Script Include
- UI Action & UI Policy
Module 6 Creating Workflow
- Workflow editor and workflow scripts
- Workflow Activities and
- workflow contextWorkflow stages, Transitions.
Module 7 Service catalog management
- Use of service catalog, back end execution
- Creating catalog item, record producer, order guide
- Create RITM and catalog task
- Attaching workflow to catalog items.
- Approval Configuration & SLA’s associations.
- Series & parallel catalog task creations.
Module 8 Importing data in ServiceNow
- Data sources,
- XML importTransform maps,
- Scheduled data importImport sets
- Transform scripts
- Data load automation
Module 9 User Administration
- Creating groups
- Users and Departments
- Concept of delegation
- Customizing user profile
- Roles & group membership
- Fetch detail of logged in user.
- Templates
- Licensing management.
- Admin, ITIL & ESS user’s concept.
- Foundation data’s (Locations, Groups, Category, Subcategory etc…)
Module 10 Email Notification
- Defining a Template.
- Define notification.
- Email logs.
- Introduction to SMTP and POP mail servers.
- Trigger email on the event.
- Email properties.
Module 11 Create SLA & Schedule
- SLA Definitions.
- SLA Properties.
- Attach SLA to tasks.
- Create schedule and child schedule.
- OLA & Underpinning contract SLA’s.
- Association of Time zone & Schedule with SLA’s
Module 12 Scheduled Jobs
- Introduction to scheduled jobs.
- Scheduled Job log.
- Scheduled reports.
Module 13 Access Control List
- Create Read, Write and Create ACL on table and field level
- Debug ACLS.
- Write ACL Scripts.
- Concept of privileged system admin(Security Admin).
Module 14 Content Management System (CMS)
- Creating site, page.
- Dynamic content block.
- Define Header, theme, style sheet.
- Creating UI page, UI macros.
Module 15 Introduction to Web Service
- Introduction to web services.
- SOAP Messages.
- Inbound Configuration.
- Outbound Configurations.
- WSDLMID server
- Inbound & Outbound Response.
- The exception of Error handling.
- SOAP Envelope design.
Module 16 Debugging
- Personalize users.
- Debugging Business Rule.
- Debugging ACL.
- Background scripts.
Module 17 Integrations Detail
1)Web service (SOAP Messages).
- Inbound & Outbound Configurations.
- SOAP Envelope Design.
- Exception & Error handling.
- WSImport design
2) SSO & LDAP Integration
3) SCCM Integration
- Design, develop and test solutions built on Citi’s internally hosted ServiceNow platform.
- Actively participate in daily Scrum meetings and regular sprint planning, review, and retrospective meetings.
- Perform L3 troubleshooting of reported application problems.
- Guide junior developers in best practices.
- Implement and innovative ServiceNow solutions in ITSM ServiceNow as assigned.
- Participate in the design and recommendations of overall system functionality.
- Configure and maintain the system ensuring consistency according to established governance.
Modes Of Training
We follow four formats for ServiceNow Developer training for the flexibility of our students
Batchwise Training
A batch of some single-digit count students are assigned to a faculty.
One-One Training
One student is assigned to one faculty at some fixed customized time of the student.
Self-Paced Training
Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.
Corporate Training
Our expert faculty team visits corporates and takes sessions.
About NIAN:
Nian Online Training platform providing live instructor-led interactive training.
Our Company
Training Center :
11 – 2 – 444, Main Road, Sitafalmandi, Secundarabad, Seetafal Mandi, Near Kirti Motors / Near Vaidik Vidyalay, Near HDFC Bank ATM, Hyderabad-500061
- +91 8309809394
- info@niantraining.com
